The same 90-day return policy exists on purchases made via. If you bought a lawn mower, chain saw, weed eater, blower, pretty much anything that takes gasoline, I was told by a manager that you can return it within 30 days.īut you MUST drain all the gas from it before you bring it back and you MUST have the receipt. Can I Return Used Outdoor Power Equipment?
Obviously this only applies to in-store purchases. For this reason, be sure to provide a phone number when you checkout. Lowe’s can actually look up your purchase with your phone number. No receipt is required to get a refund or exchange if you use cash or a personal check. See Also: The Return Policy at Home Depot: In’s & Out’s for Success What If You Paid with Cash or a Check? If they can’t find any record of your purchase, they’ll typically issue you in-store credit at the item’s current price.īe aware that if you try to return too many items to Lowe’s without a receipt they may limit your returns or deny them completely. If you don’t have your receipt, Lowe’s can usually use your credit card, MyLowe’s card, or phone number to find your order details. See Also: Lowe’s Credit Card: Insider Tips to To Make It Work For You Do You Need Your Receipt? Winter/Holiday Seasonal Items – Must be returned by December 31st of the same holiday season.įYI: You can only return trailers to a Lowe’s store in the same state that you bought it. Yes, there are exceptions and here they are… Are There Other Exceptions to the 90 Days? Let me know in the comments if you’ve had a different experience on this new twist in their return policy. This only affects customers who throw the packaging away.” So I called Lowe’s and was told the following, “If you did not receive the refrigerator in a box, then you are not required to return it in a box. So this got me wondering what qualifies as “Factory-Sealed Packaging” on a refrigerator that they take out of the box BEFORE they wheel it into your kitchen. The MAJOR exception to this is appliances returned in original, unopened, undamaged, and factory-sealed packaging, they still have 30 days. ( NOTE: This is new as of early 2023, it used to be 30 days on appliances.) You only have 48 HOURS from time of delivery or pickup to return major appliances. What is the Return Policy on Major Appliances? The Lowe’s return policy stipulates that you have 90 days to return items to their store. How Many Return Days Does Lowe’s Give You? I also have some insider return policy tips at the bottom of this article to help you even more. But once you dig into it a little bit you realize that it has some nuances to it that are worth knowing, especially if you are a big DIY’er and shop at Lowe’s regularly.
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